desktop sharing with one click

You need a valid Glance Address to access the Glance service. Sign up for a Free Trial, or Subscribe. It takes just two minutes.

Glance software must be installed on your PC or Mac before you can show its screen. Install it now. Glance runs on PCs with Windows Vista/XP/2000/ME/98 or Macs with OS version 10.9.3 or higher (PowerPC and Intel based).

You control Glance by single-clicking the "G" icon, in your system tray, located next to your PC's clock.

Tip: A single right-click is faster than a single left-click. It's a Windows™ thing.

Single-click the "G" icon to see Glance's menu.

Start Session makes it possible for guests to see your live PC screen. If you are starting your first session, you will be prompted to enter your Glance Address and password.

End Session allows you to end the session for all guests. You will be prompted to confirm this selection.

Join Session lets you view a Glance session using Glance's built-in viewer.

Hide / Show Screen is active after you start a session. Choose Hide Screen when you do not want your guests to see your screen. This does not end your session. Choose Show Screen to resume showing your screen.

The border around your screen vanishes and the Glance icon in your menu bar and/or dock flashes when your screen is hidden. Each guest's viewer sees the message "Screen not being shown" on a white background. Everyone stays connected.

Allow / Stop Remote Control lets you share control of your mouse and keyboard with your guests.

Session Info... shows how many guests are in your session and how to invite additional guests.

Settings... lets you control how Glance behaves.

The Account tab shows your Glance Address. Clear blanks the Glance Address and Password. Manage takes you to the login page for your account online, where account administrators can view detailed usage reports, add and remove Glance Addresses, update billing information, and change passwords. You should never need to change the Glance Service address.

The Advanced tab lets you select how Glance generates session keys. Select Prompt me... if you like telling guests beforehand what four-digit key you will use for a future session. When that date rolls around and you start the session, Glance will prompt you for the key. Uncheck Hide desktop background if you think guests enjoy your taste in wallpaper. You may want to Show "layered" windows if guests cannot see some of your tooltips, menus or pop-up windows. In rare instances, Glance Customer Care may ask you to Always tunnel to alter the way you connect to the Glance service. Exit Glance exits the program and removes the "G" icon from your system tray.

You can check which software version you're running under the About tab.

Single-click the Glance "G" icon in your system tray and choose Start Session.

Tip: Right-clicking the icon opens the menu faster.

Ask your guest to go to the web page at your Glance Address, enter the Session Key, and click Join Session. Your first guest must join within ten minutes, before the Session Key expires. Additional guests can join at any time.

Most people join your session with their web browser. Phone your guests and ask them to:

1. Go to your Glance Address with their web browser.
2. Enter your Session Key and click Join Session on the page that appears.

Alternatively, you can send guests a link to your session in an e-mail or instant message. Clicking the e-mail button on the Session Info box uses your default e-mail application to create a message with the link. Clicking the copy button on the Session Info box copies a session link to your clipboard. Paste the link into an instant message or any other application.

Most Java-enabled browsers can view a Glance session, including those running on Microsoft, Apple, Sun and Linux operating systems. Click here to see if your browser and Internet connection support Glance.

Once you start a session, several indicators appear:

1. A red square appears around the Glance "G" icon.
2. A yellow and black border appears around the edge of your screen, to remind you it can be seen by your guests.
3. Your desktop wallpaper changes to a solid color.
4. A Session Info dialog box appears, reminding you to tell your guests to go to the web page at your Glance Address and enter the Session Key. The Session Status shows how many guests have connected.

   Clicking OK hides the Session Info box. The session remains connected. To show the Session Info dialog box again, double-click the "G" icon or click it once and choose Session Info from the Glance menu.

Tip: To recall your Session Key, hover your mouse pointer over the "G" icon or double-click.

During a session, you can share control of your mouse and keyboard with your guests. Single-click the G icon and choose Allow Remote Control. The border around your screen changes from yellow to red.

When you Allow Remote Control, each guest's pointer says "Click to control". A guest clicks his mouse to get control. Only one guest at a time can have control.

When a guest has control, a red dot appears over their cursor.

To temporarily take back control from a guest, move your mouse or type. That guest's pointer changes to a circle-slashed arrow. Pause a few seconds to let a guest regain control.

When done, click your G icon and select Stop Remote Control.

No one can get control of your computer when you don't allow it. We suggest that you not leave remote control running unattended.

You can disable the remote control feature on any computer. When not in a session, single-click the G icon and choose Settings. Click the Advanced tab and uncheck Enable remote control option. If you don't want to allow remote control in your organization (or just for some users), give us a call and we'll take care of it.

Glance behaves like a telephone call. Guests can come and go, but when the last guest leaves, the session ends and its key expires.

Guests leave by closing their viewer window. As session host, you can end your session at any time, disconnecting everyone. Click the "G"-icon and choose End Session.

Every Glance session has a four-digit Session Key.

You can have Glance ask you what key to use, instead of getting a random one. This gives you key predictability for sessions you schedule.

Click the "G"-icon. Choose Settings > Advanced > Prompt me to provide a key when starting each session.

Send an invitation email with your Glance web page address, a four-digit session key (make one up), conference phone number, scheduled time and agenda.

Just before the event, start a session. Glance will prompt you for the session's key. Enter the key in your invitation.

To access your account, click the Glance "G"-icon, choose Settings... and click the Manage button.

Alternately, choose My Account at the top right of the Glance homepage at www.glance.net.

Login Page
Enter your Glance Address and Password to access your account.

Main Menu
Lists recently-completed sessions for your Glance Address.

Update Profile
Change your name, e-mail, and password information.

Get More Glance
Shop for more capacity.

Update Billing Info
Keep your credit card information up to date.

Change Glance Address
Make sure it's easy for your guests to spell.

Manage Users
Add or delete users, view detailed reports of their usage and view current subscriptions.

Log Out
Exits your account management area. (Glance automatically logs you out after 10 minutes of inactivity.)

Browser
An application used to browse the Web, like Microsoft Internet Explorer^® or Firefox^® or Safari™.

Glance Address
The location of the web page where your guests enter the current Session Key to see your live screen. Glance Addresses look like yourname.glance.net.

Session Key
A random four-digit number needed to join a session. It changes with each new session.